As a sole trader I rely upon a relationship of goodwill with my clients for keeping appointments and for prompt payment.  But…Life happens!  I promise to give you as much notice as possible if the unexpected happens and to re-make an appointment as soon as possible.  Likewise I ask the same of you; however if I have already bought train tickets or incurred other costs in anticipation of our appointment, I would pass these on to you.  If you cancel our appointment within 24 hours of it, half the fee would be payable.  I hope you understand.